Returns, Cancellations and Refund Policy
Thanks for shopping at Sports-Autographs.com
If you're not entirely satisfied with your purchase, we are here to help.
Cancellations
Your order can be cancelled if it has not been shipped yet. Payment processing fees (up to 4%) charged by credit card companies and paypal are non-refundable once the order has been placed. The payment processing fee can be avoided if you accept a store credit instead of a refund.
Returns
You have 30 calendar days to return an item from the date you received it.
Returned items must be in original condition as they were shipped out in. All stickers,labels, tags must still be attached and all certification cards and letters of authenticity must be included.
Shipping charges are non-refundable
Payment processing fees (up to 4%) charged by credit card companies and paypal are non-refundable. The payment processing fee can be avoided if you accept a store credit instead of a refund.
Refunds
All returns will be inspected before a refund is processed.
- The item being returned is not in original condition
- The item appears worn, washed or used
A restocking fee of up to 50% may be assessed if the item is missing original stickers, tags, labels, certification cards, certification letters or protective cases.
Costs incurred by Sports-Autographs to ship item will be deducted for all returns caused by buyers. In case of seller fault/error, buyer will get full refund with no deductions.
Refunds typically processed with 1 business day after return is received back.
Return Shipping
Customer will be responsible for your own shipping costs for returning item if return caused by customer (changed mind, ordered by mistake, ordered wrong size, ordered wrong color, item no longer needed, didn't read the original listing, etc.). Please make sure to use a trackable shipping method so we can be sure returned item was received.
Seller Fault or Error
Sports-Autographs.com will provide a prepaid return shipping label if the wrong item was sent.
Please send your returns to:
Questions about Returns?
Email any questions to sports-autographs@hotmail.com.